FAQ

What are check-in and check-out times?

Hotel Check-in is at 4:00 PM and check-out is at 11:00 AM.

Is there a minimum age to check in? Yes. Guests must be at least 18 years old.

Yes. Guests must be at least 18 years old.

What are the lobby hours?

There is someone to greet you in the lobby from 9:00 to 6:00 PM daily. 

What if I'm arriving after 6:00 PM?

Please contact us in advance so we can send you self-check-in instructions.

A valid credit card that matches a driver’s license, presented at check-in or submitted through virtual check-in.

Please contact us in advance so we can send you self-check-in instructions.

Is there an incidental hold?

Yes. A $100 incidental hold will be placed on your credit card at check-in and any unused amount will be released upon check-out.

What taxes and fees apply to my stay?

Room charges incur 14% tax, a $3 per-night tourism improvement tax, and a $10 per-night hotel service fee.

Is WiFi included?

Yes. WiFi is included in the hotel service fee.

Do you accept cash?

No. Cash payments are not accepted.

Do you allow pets?

Dogs are welcome. $45 per pet, per night (up to 2 dogs per room; 75 lbs max each). Additional cleaning fees may apply if the room or linens are damaged.

Is smoking allowed?

No. All guestrooms are non-smoking. A $250 cleaning fee will be charged if smoke is detected in a guestroom.

Do you offer housekeeping during my stay?

Housekeeping (trash removal and fresh towels) is available by request only.

Can I make special requests?

Yes, but all special requests are subject to availability and additional charges may apply.

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